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Got an appointment? Here is what you need to know:
Ensure you arrive with spare time & wait outside the salon. Even 2 minutes late will set us back at a point where time is key to the safe running of the salon.
When your stylist is ready and the section you will be settling into is clean and ready, we will greet you at the front door. Please do not enter the salon without a member of staff present as everyone coming into the salon must go through the appropriate checks.
A member of staff will take your temperature and ask you some questions. If you fail any of the checks you will not be allowed to enter the salon and will be asked to rebook.
Upon entering our staff member will then provide you with a medical grade face mask to cover your nose, mouth and chin with. You won’t be able to enter with your own mask as we need to make sure everyone’s mask is clean and of a medical certain grade. We will then ask you to sanitize your hands. Once you’re in the salon a team member will guide you to your seat whilst sticking to social distancing. Your stylist will guide you through your appointment, informing you of anything you need to do to help keep you and them safe.
At the end of the appointment you will be asked to clear all your personal belongings and any rubbish you may have and pop it in the bin. This is to avoid cross contamination.This does not include face masks as you must keep it on as you leave. When your appointment is over, everything is settled up and you are feeling like a brand new you, a team member will guide you out of the salon. Please do not touch our barrier rope and please do not remove your mask in salon nor put your mask in our bin. This is all to avoid cross contamination.
***If you need to bring a jacket with you please ensure you bring a carrier bag with you to put your belongings in as we cannot look after these. Additional items you bring with you MUST be put in a bag. Please be aware that to provide sufficient ventilation we have our doors open at all times. On cooler days you may wish to wear a jumper but please avoid items with hoods.
Please avoid touching the reception desk and putting belongings on the desk or the waiting area chair.***